Refund policy
Return Policy:
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item within 30 days of receiving it for a refund or exchange. Please note the following guidelines:
- Items must be returned in their original condition, unused, and in their original packaging.
- Return shipping costs are the responsibility of the customer, except in cases of defective or damaged items.
- To initiate a return, please contact our customer support team with your order details.
- Refunds will be issued to the original payment method within 7 business days after we receive the returned item.
- Exchanges are subject to availability. If the desired item is unavailable, we will issue a refund instead.
- Personalized or custom-made items are non-refundable unless they are defective or damaged.
- We recommend using a trackable shipping method for returns to ensure delivery.
If you have any questions or need further assistance, please don't hesitate to contact our friendly customer support team.